Workplace Communication Skills for Hospitality

Participate in FREE work-oriented language training for newcomers

*Please note that Hospitality is not being offered in 2016-17.

This practical and innovative course will help you:

  • understand hospitality workplaces in Ontario.
  • interact effectively with customers, colleagues and suppliers.
  • network and connect with local employers and employment resources.
  • learn how to use your workplace communication training in a variety of hospitality settings.

Small-group exercises based on everyday communication tasks in hospitality will help you:

  • practise common on-the-job communication to improve your workplace language skills.
  • develop strong interviewing, networking and career-building communication skills.

Workplace Communication Skills for Hospitality is for you if:

  • you have training or experience in hospitality.
  • your English is at an intermediate level (Canadian Language Benchmarks 6 to 8, or Niveaux de compétence linguistique canadiens of 6 to 8 for courses offered in French).
  • you are a permanent resident of Canada or protected person.