This course is delivered in a classroom-based format.

*Please note that Hospitality is not being offered in 2023-24.

This practical and innovative course will help you:

• understand hospitality workplaces in Ontario.
• interact effectively with customers, colleagues and suppliers.
• network and connect with local employers and employment resources.
• learn how to use your workplace communication training in a variety of hospitality settings.

Small-group exercises based on everyday communication tasks in hospitality will help you:

• practise common on-the-job communication to improve your workplace language skills.
• develop strong interviewing, networking and career-building communication skills.

Workplace Communication Skills for Hospitality is for you if:

• you have training or experience in hospitality.
• you have a valid language proficiency of at least level 5 in Canadian Language Benchmarks (CLB).
• you are a permanent resident, convention refugee/protected person, or until March 31, 2024, a Ukrainian temporary resident or their dependent in Canada.
• you live in Ontario.

OSLT is delivered in classroom-based and exclusively online formats. See all Business courses and modules.