Three workers in the hospitality industry

Participate in FREE work-oriented language training for newcomers


Workplace Communication Skills for Hospitality

This course is delivered in a classroom-based format.

*Please note that Hospitality is not being offered in 2023-24.

This practical and innovative course will help you:

  • understand hospitality workplaces in Ontario.
  • interact effectively with customers, colleagues and suppliers.
  • network and connect with local employers and employment resources.
  • learn how to use your workplace communication training in a variety of hospitality settings.

Small-group exercises based on everyday communication tasks in hospitality will help you:

  • practise common on-the-job communication to improve your workplace language skills.
  • develop strong interviewing, networking and career-building communication skills.

Workplace Communication Skills for Hospitality is for you if:

  • you have training or experience in hospitality.
  • you have a valid language proficiency of at least level 5 in Canadian Language Benchmarks (CLB).
  • you are a permanent resident, convention refugee/protected person, or until March 31, 2025 for Ukrainian temporary residents.
  • you live in Ontario.

OSLT is delivered in classroom-based and exclusively online formats. See all Business courses and modules.

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