This course is delivered in a blended format that integrates virtual or in-person classes and online activities. It is 180 hours usually delivered over 10–18 weeks.

This practical course will help you

• understand business workplaces in Ontario.
• interact effectively with customers, colleagues, employees, suppliers, financial officers and government officials.
• network and connect with local business associations, employers and employment resources.
• learn how to use your workplace communication training in a variety of business and workplace settings.

Small-group exercises based on everyday communication tasks in business will help you

• practice common on-the-job communication to improve your workplace language skills.
• develop strong interviewing, networking and career-building communication skills.

Minimum eligibility requirements considered by colleges include:

• you have training or experience in running your own business or in sales and marketing.
• you have a valid language proficiency of at least level 5 in Canadian Language Benchmarks (CLB), or Niveaux de compétence linguistique canadiens (NCLC) for courses taught in French.  Some colleges may ask for a higher CLB level.
• you are a permanent resident, convention refugee/protected person, Ukrainian temporary resident or their dependant in Canada (until March 31, 2025), or temporary resident affected by the crisis in Gaza (showing “MOME2023” in status documentation until March 31, 2027).
• you live in Ontario.

Some colleges may request additional information.

See all Business courses and modules.

Workplace Communication Skills for Entrepreneurship and Sales & Marketing is offered at the following colleges in 2023-2024: