Managing Workplace Interactions in Ontario

This is an online course that requires access to a computer with video and audio capabilities as well as an internet connection. This course can be taken from anywhere in Ontario. It is 40 hours delivered over six weeks.

This practical course will help you

• explore workplace structures and workplace cultural concepts.
• work on teams, make and respond to requests, offer suggestions and recommendations, and negotiate and problem-solve with others.
• participate in team meetings.
• deal with challenging interactions.

Minimum eligibility requirements considered by colleges include:

• you have training or experience in accounting, finance, entrepreneurship, sales and marketing, architectural technology, engineering technology or information technology.
• you have a valid language proficiency of at least level 6 in Canadian Language Benchmarks (CLB).
• you are familiar with computers and related technology.
• you are a permanent resident, convention refugee/protected person, Ukrainian temporary resident or their dependant in Canada (until March 31, 2025), or temporary resident affected by the crisis in Gaza (showing “MOME2023” in status documentation until March 31, 2027).
• you live in Ontario.

Some colleges may request additional information.

Note that three 40-hour online modules in one sector are equivalent to a blended OSLT Workplace Communication Skills for Business or Technology course.

This course is grouped with these Business online modules:

• Accessing the Business Job Market in Ontario.
• Communicating in the Business Sector in Ontario.

It is grouped with these Technology online modules:

• Accessing the Technology Job Market in Ontario.
• Communicating in the Technology Sector in Ontario.

See all Business courses and modules and see all Technology courses and modules.