Workplace Communication Skills for Health Care

This practical course will help you

• understand health care workplaces in Ontario such as hospitals, clinics and nursing homes.
• interact clearly and effectively with colleagues, clients and supervisors.
• network and connect with local employers, industry associations and employment resources.
• learn how to use your workplace communication training in health care settings such as
• clinics.
• hospitals.
• nursing homes.
• community agencies.
• medical offices.
• residences.

Small-group exercises based on everyday communication tasks in health care will help you

• practise common on-the-job communication to improve your workplace language skills.
• develop strong interviewing, networking and career-building communication skills.

This course is delivered in a blended format that integrates virtual or in-person classes and online activities. It is typically 180 hours delivered over 12–16 weeks, with approximately half the hours as scheduled class sessions (virtual or in-person).

Minimum eligibility requirements considered by colleges include:

• you have training or experience in one of the following:
• dental hygiene.
• medical laboratory technology.
• medical radiation technology.
• nursing. §
• personal support work.
• sleep technology.
• you have a valid language proficiency of at least level 5 in Canadian Language Benchmarks (CLB), or Niveaux de compétence linguistique canadiens (NCLC) for courses taught in French.  Some colleges may ask for a higher CLB level.
• you are a permanent resident, convention refugee/protected person or temporary resident affected by the crisis in Gaza (showing “MOME2023” in status documentation until March 31, 2027).
• you live in Ontario.

Some colleges may request additional information.

See all Health Care courses and modules.

§ Course offered specifically for Internationally Educated Nurses (IENs).

§ Course offered specifically for Internationally Educated Nurses (IENs).