Workplace Communication Skills for Entrepreneurship and Sales & Marketing

This practical course will help you

• understand business workplaces in Ontario.
• interact effectively with customers, colleagues, employees, suppliers, financial officers and government officials.
• network and connect with local business associations, employers and employment resources.
• learn how to use your workplace communication training in a variety of business and workplace settings.

Small-group exercises based on everyday communication tasks in business will help you

• practice common on-the-job communication to improve your workplace language skills.
• develop strong interviewing, networking and career-building communication skills.

This course is delivered in a blended format that integrates virtual or in-person classes and online activities. It is typically 180 hours delivered over 12–16 weeks, with approximately half the hours as scheduled class sessions (virtual or in-person).

Minimum eligibility requirements considered by colleges include:

• you have training or experience in running your own business or in sales and marketing.
• you have a valid language proficiency of at least level 5 in Canadian Language Benchmarks (CLB), or Niveaux de compétence linguistique canadiens (NCLC) for courses taught in French.  Some colleges may ask for a higher CLB level.
• you are a permanent resident, convention refugee/protected person or temporary resident affected by the crisis in Gaza (showing “MOME2023” in status documentation until March 31, 2027).
• you live in Ontario.

Some colleges may request additional information.

See all Business courses and modules.

Workplace Communication Skills for Entrepreneurship and Sales & Marketing is offered at the following colleges in 2026: