Communicating in the Health Care Sector in Ontario

This is an online course that requires access to a computer with video and audio capabilities as well as an internet connection. This course can be taken from anywhere in Ontario. It is 40 hours delivered over six weeks.

This practical course will help you

• explore relevant cultural concepts and how to adapt communication to suit your purposes.
• improve skills for data collection interviews in the workplace.
• document data collection findings in an appropriate manner.
• use the telephone effectively.

Minimum eligibility requirements considered by colleges include:

• you have training or experience in one of the following: dental hygienist, medical laboratory technologist, medical radiation technologist, nurse, personal support worker, or sleep technologist.
• you have a valid language proficiency of at least level 6 in Canadian Language Benchmarks (CLB).
• you are familiar with computers and related technology.
• you are a permanent resident, convention refugee/protected person, Ukrainian temporary resident or their dependant in Canada (until March 31, 2025), or temporary resident affected by the crisis in Gaza (showing “MOME2023” in status documentation until March 31, 2027).
• you live in Ontario.

Some colleges may request additional information.

Note that three 40-hour online modules in this sector are equivalent to a blended OSLT Workplace Communication Skills for Health Care course. This one is grouped with

• Accessing the Health Care Job Market in Ontario.
• Managing Health Care Interactions in Ontario.

See all Health Care courses and modules.

§ New: Course offered specifically for Internationally Educated Nurses (IENs).