Workplace Communication Skills for Health Care

This course is delivered in a blended format that integrates virtual or in-person classes and online activities. It is 180 hours usually delivered over 10–18 weeks.

This practical course will help you

• understand health care workplaces in Ontario such as hospitals, clinics and nursing homes.
• interact clearly and effectively with colleagues, clients and supervisors.
• network and connect with local employers, industry associations and employment resources.
• learn how to use your workplace communication training in health care settings such as
• clinics.
• hospitals.
• nursing homes.
• community agencies.
• medical offices.
• residences.

Small-group exercises based on everyday communication tasks in health care will help you

• practise common on-the-job communication to improve your workplace language skills.
• develop strong interviewing, networking and career-building communication skills.

Minimum eligibility requirements considered by colleges include:

• you have training or experience in one of the following:
• dental hygiene.
• medical laboratory technology.
• medical radiation technology.
• nursing.
• personal support work.
• sleep technology.
• you have a valid language proficiency of at least level 5 in Canadian Language Benchmarks (CLB), or Niveaux de compétence linguistique canadiens (NCLC) for courses taught in French.  Some colleges may ask for a higher CLB level.
• you are a permanent resident, convention refugee/protected person, Ukrainian temporary resident or their dependant in Canada (until March 31, 2025), or temporary resident affected by the crisis in Gaza (showing “MOME2023” in status documentation until March 31, 2027).
• you live in Ontario.

Some colleges may request additional information.

See all Health Care courses and modules.

§ New: Course offered specifically for Internationally Educated Nurses (IENs).
ǂ Course delivered in French.