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Managing Health Care Interactions

Participate in FREE work-oriented language training for newcomers

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Managing Health Care Interactions in Ontario

This practical and innovative course will help you

  • give instructions for routine procedures.
  • provide health teaching, such as offering explanations.
  • provide comfort and reassurance.
  • manage challenging interactions, such as advocating for clients.

Managing Health Care Interactions in Ontario is for you if

  • you have training or experience in one of the following: dental hygienist, dietitian, medical laboratory technologist, medical radiation technologist, nurse, occupational therapist, personal support worker, physiotherapist, sleep technologist or social worker.
  • your English is at an intermediate level (at least level 6 in Canadian Language Benchmarks).
  • you are familiar with computers and related technology.
  • you are a permanent resident or a protected person who lives in Ontario.

This is an online course that requires access to a computer with video and audio capabilities as well as an Internet connection.

Note that three 40-hour online modules in one sector are equivalent to a full OSLT Workplace Communication Skills for Health Care course. This one is grouped with

Managing Health Care Interactions in Ontario is offered at the following colleges in 2019-20:

COLLEGE LOCATION PHONE NUMBER / EMAIL
George Brown Toronto 416-415-5000 x 6980 / oslt@georgebrown.ca
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