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Managing Health Care Interactions

Participate in FREE work-oriented language training for newcomers


Managing Health Care Interactions in Ontario

This is an online course that requires access to a computer with video and audio capabilities as well as an Internet connection. This course can be taken from anywhere in Ontario.

This practical and innovative course will help you

  • give instructions for routine procedures.
  • provide health teaching, such as offering explanations.
  • provide comfort and reassurance.
  • manage challenging interactions, such as advocating for clients.

Managing Health Care Interactions in Ontario is for you if

  • you have training or experience in one of the following: dental hygienist, medical laboratory technologist, medical radiation technologist, nurse, personal support worker, or sleep technologist.
  • you have a valid language proficiency of at least level 6 in Canadian Language Benchmarks (CLB).
  • you are familiar with computers and related technology.
  • you are a permanent resident, convention refugee/protected person, or until March 31, 2025 for Ukrainian temporary residents.
  • you live in Ontario.

Note that three 40-hour online modules in this sector are equivalent to a full classroom-based OSLT Workplace Communication Skills for Health Care course. This one is grouped with

OSLT is delivered in classroom-based and exclusively online formats. See all Health Care courses and modules.

Managing Health Care Interactions in Ontario is offered at the following colleges in 2023-2024:

George Brown Online 416-415-5000 x 6980 / oslt@georgebrown.ca
Mohawk Online 905-575-1212 x 3092 / learnEnglish@mohawkcollege.ca
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