This course is delivered in a blended format that combines classroom and online elements.

Please note that Older Adult Care is not being offered in 2023-2024.

This practical and innovative course will help you

• apply your workplace communication training in a variety of older adult care settings.
• better communicate when working in older adult care.
• understand the cultural dimensions of older adult care in Ontario.

Small-group exercises based on everyday communication tasks in older adult care will help you

• describe your experience and strengths relevant for working in older adult care.
• manage interactions with older adults.
• manage interactions with older adults’ family members.

Workplace Communication Skills for Older Adult Care is for you if

• you have successfully completed an OSLT course in Health Care, Interprofessional Health Care Teams or the following OSLT online 40-hour modules: Communicating in the Health Care Sector in Ontario and Managing Health Care Interactions.
• you have training or experience as a dietitian, nurse, occupational therapist, personal support worker, physiotherapist or social worker.
• you have valid Canadian Language Benchmarks (CLBs).
• you are a permanent resident, convention refugee/protected person, or until March 31, 2024, a Ukrainian temporary resident or their dependent in Canada.
• you live in Ontario.