A healthcare worker escorting an older adult
Older Adult Care

Participate in FREE work-oriented language training for newcomers


Workplace Communication Skills for Older Adult Care

* Please note that Older Adult Care is not being offered in 2021-22.

This course is delivered in a blended format that combines classroom and online elements.

This practical and innovative course will help you

  • apply your workplace communication training in a variety of older adult care settings.
  • better communicate when working in older adult care.
  • understand the cultural dimensions of older adult care in Ontario.

Small-group exercises based on everyday communication tasks in older adult care will help you

  • describe your experience and strengths relevant for working in older adult care.
  • manage interactions with older adults.
  • manage interactions with older adults’ family members.

Workplace Communication Skills for Older Adult Care is for you if

  • you have successfully completed an OSLT course in Health Care or Interprofessional Health Care Teams.
  • you have training or experience as a dietitian, nurse, occupational therapist, personal support worker, physiotherapist or social worker.
  • you are a permanent resident or a protected person who lives in Ontario.

OSLT is delivered in classroom-based and exclusively online formats. See all Health Care courses and modules.

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