This course is delivered in a blended format that combines classroom and online elements.

*Please note that Workplace Communication Skills for Older Adult Care is not being offered in 2020-21.

This practical and innovative course will help you

• apply your workplace communication training in a variety of older adult care settings.
• better communicate when working in older adult care.
• understand the cultural dimensions of older adult care in Ontario.

Small-group exercises based on everyday communication tasks in older adult care will help you

• describe your experience and strengths relevant for working in older adult care.
• manage interactions with older adults.
• manage interactions with older adults’ family members.

Workplace Communication Skills for Older Adult Care is for you if

• you have successfully completed an OSLT course in Health Care or Interprofessional Health Care Teams.
• you are a permanent resident or a protected person who lives in Ontario.

OSLT is delivered in classroom-based and exclusively online formats. See all Health Care courses and modules.